Verbally Communicating with Inmates
Verbally Communicating with Inmates

E-Learning

Verbally Communicating with Inmates

Communicating with inmates effectively is an important part of a correctional officer's job and involves more than just talking on-on-one. An officer needs to use verbal communication skills with inmates to obtain useful, and perhaps critical, information. Positive verbal communication skills also are critical to an officer in gaining the respect of inmates. This course is designed to enhance the verbal communication skills of correctional officers and other staff who interact with inmates. It will examine the techniques of Responding and Asking Questions, and discuss how to handle requests and make requests.
ACA Hours: 6.5
41.00