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E-Learning

Communicating Nonverbally with Inmates

Communicating with inmates is a critical part of a correctional officer's job. Communicating is divided into two parts: verbal and nonverbal communication. Both are equally important and require a set of skills that must be mastered. This course is designed to enhance the nonverbal communication skills of correctional officers and other staff who interact with inmates. It will examine each of the elements of nonverbal... Details
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E-Learning

Conducting Counts

Correctional facilities are responsible for maintaining custody of inmates and accountability for their whereabouts at all times. Therefore, conducting counts is vital to institutional security. Correctional officers are responsible for conducting different types of counts to account for all inmates, both inside and outside the facility. This course stresses the need for absolute accuracy in security counts. It discusses the various types ... Details
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E-Learning

Contraband and Searches

Perhaps one of the greatest threats to the safety and security of a correctional facility is the introduction of contraband. Weapons, ammunition, drugs, cell phones, and other items pose a risk to both staff and inmates. Contraband can be used to commit assaults, aid in an escape, and conduct criminal activities. This course examines how to thwart the trafficking of contraband through proper searches of inmates, staff, cells, common... Details
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E-Learning

Duties of a Correctional Officer

Correctional officers are viewed as the backbone of corrections, managing inmates 24 hours a day, seven days a week, and maintaining a safe and secure environment for both staff and inmates. Fulfilling their roles successfully is vital to the effective operation of the facility. This course examines the correctional officer's role in maintaining safety and security, supervising inmates, classifying inmates, and communicating ... Details
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E-Learning

Escorts and Transports

One of the challenges correctional officers face is escorting and transporting inmates. These duties pose security risks for assaults, escapes, and the receipt or transport of contraband. Officers must remain alert at all times and closely follow policies and procedures to prevent breaches of security. This course discusses how to escort and transport inmates both inside and outside the facility.This course is worth six ACA credit... Details
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E-Learning

Inmate Lawsuits Challenging Access to the Legal System

Inmates have a right to access the courts, not only during their trial, but also during their confinement. Courts have pointed out that inmates must have access to the courts to challenge the legality of their confinement or the conditions of their confinement. This course examines the major U.S. Supreme Court decisions about inmate access to the courts and describes the role of the correctional officer ... Details
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E-Learning

Inmate Lawsuits Challenging Conditions of Confinement

Even though they are incarcerated, inmates still have the right to humane conditions of confinement and to be provided with the basic needs of daily living (e.g., food, shelter, and health care). Violating these rights can lead to inmate lawsuits and, perhaps, liability for corrections officials. This course will examine the liability issues related to conditions of confinement, including protecting... Details
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E-Learning

Inmate Lawsuits Challenging Religion, Comm. and Searches

Two key areas of rights are found in the First and Fourth Amendments. The First Amendment is the source of rights for freedom of speech and religion, and the Fourth Amendment is the source of the right to be free from unreasonable searches. This course will explain the concept of limited rights and examines the First and Fourth Amendment rights of inmates.
ACA ... Details
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E-Learning

Inmate Rights to Medical and Mental care

Even though they are incarcerated, inmates still retain some of their constitutional and other legal rights. Perhaps one of the most important is the right to adequate medical and mental health care. This right is guaranteed under the Eighth Amendment to the United States Constitution, and under similar provisions in various state constitutions. Violating an inmate's right to health care can lead to liability for... Details
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E-Learning

Inmate Use of Force Lawsuits and Due Process Rights

Given the nature of correctional environments, officers are allowed to use reasonable force in particular situations. Knowing when to use this force, as well as what type and how much to use, is essential to defending yourself against allegations of improper use of force. Another area somewhat unique to corrections is the decision-making process for classification, transfers, and discipline. These types of ... Details
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E-Learning

Managing Inmates with Mental Illness

Correctional staff have many challenges working with inmates who have mental health issues. These inmates have special needs, and their behavior can disrupt normal operations and require intervention from both correctional officers and treatment staff. This course reviews the factors in the correctional environment that influence inmates with mental illness and identifies the common signs of mental illness. It also... Details
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E-Learning

Managing Keys and Tools

Few things in the correctional environment are more important than the control of keys and tools. While tools provide a ready-made source for weapons, keys provide the ability to escape, harm others, and move about the facility undetected and in security-sensitive areas. Following procedures for accounting, issuing, and tracking keys and tools will ensure that they remain under the control of correctional staff. This course... Details
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E-Learning

Our Civil Justice Process

The civil justice system provides a way for individuals to settle their disputes with other individuals. In corrections, inmates may file lawsuits when they believe that their constitutional rights (e.g., freedom of religion, freedom from cruel and unusual punishment, and freedom from unreasonable searches) have been violated. These lawsuits may be filed against correctional administrators and correctional officers or other staff. ... Details
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E-Learning

Our Criminal Justice System

All the offenders you supervise are involved in some aspect of the U.S. criminal justice system. As a corrections professional, you play an important role within this system. You and your co-workers may be involved after an offender is arrested, during criminal proceedings, and after an offender is sentenced. This course will examine the three major parts of the criminal justice system, and then take you through the key steps of... Details
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E-Learning

Our Legal System

The U.S. legal system influences how you perform your duties as a correctional officer. The U.S. Constitution, federal and state laws, and common law all play a part in shaping your facility's policies and procedures. This course will examine the structure of federal and state governments and explore the Amendments of the U.S. Constitution and laws that form the basis for inmate lawsuits. It also will discuss agency policies and procedures... Details
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E-Learning

Program Involvement and Work Details

As a correctional officer, your most important primary role and responsibility is to maintain safety and security, and it all begins with supervising inmates effectively. Inmates participating in programs and working on crews require careful supervision. All of these activities have inherent risks - such as opportunities for obtaining contraband, escape attempts, and illicit activities. This course examines the role of... Details
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E-Learning

Reducing the Risk of Escapes

Correctional agencies have a zero tolerance for escapes. Yet, the fact is that escapes do and will happen from facilities. One of the most important functions of a jail or prison is to maintain custody of inmates. They must be under the control of staff at all times. Keeping inmates in custody and out of society helps prevent crimes and protect the community. Preventing escapes is the responsibility of all staff, but maintaining ... Details
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E-Learning

Responding to Inmate Rule Violations

Most inmates comply with facility rules and regulations because they create a safe environment. However, some inmates rebel against authority and disobey rules, while others are not capable of following rules on a consistent basis. As a correctional officer, you are responsible for responding to rule violations. This course discusses enforcing rules, the officer's role in disciplining inmates, and the informal... Details
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E-Learning

Security Rounds

Being seen by inmates during rounds is important for several reasons. It lets inmates know that officers are watching and attending to duties. It also gives officers an opportunity to obtain information about inmates, assess the tone and climate of the institution, and detect emergencies, such as suicide attempts and fights. Finally, it gives inmates the opportunity to pass on information to officers. On each shift, an officer is assigned to ... Details
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E-Learning

Understanding Inmate Lawsuits

One of the rights of all Americans, including those incarcerated in jails and prisons, is the right to file lawsuits against other individuals and organizations. Whether these cases have legal merit is a matter of the courts. Inmates file lawsuits about a number of issues, including conditions of confinement, programs, medical and mental health care, and use force. Whether these cases have legal merit is a matter decided by the ... Details
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E-Learning

Understanding Mental Illness and Treatment in the Correctional Setting

While mental illness exists in every segment of our society, its prevalence is higher in jails and prisons. A survey of the states revealed there now are over three times more people with serious mental illness in jails and prisons than in hospitals. Dealing with inmates who have a mental disorder is challenging for all correctional staff, especially for officers, who provide direct... Details
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E-Learning

Using Force with Inmates

Although most inmates generally follow the rules and comply with the requests of correctional officers, some refuse to cooperate or obey the rules, or they attack another inmate or correctional officer. It is your responsibility to manage the behavior of inmates - whether they are disruptive, out of control, or violent - while upholding their rights and adhering to agency policies. Force is used as a last resort when all other... Details
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E-Learning

Verbally Communicating with Inmates

Communicating with inmates effectively is an important part of a correctional officer's job and involves more than just talking on-on-one. An officer needs to use verbal communication skills with inmates to obtain useful, and perhaps critical, information. Positive verbal communication skills also are critical to an officer in gaining the respect of inmates. This course is designed to enhance the verbal communication... Details