While preparing for an audit, an agency may find itself requiring clarification of policy and procedure. ACA can provide on-site technical assistance and guidance to agencies. This is usually at the request of the agency and involves a fee. A field consultant visit typically entails a review of selected standards and documents prepared by the agency. Although there is an additional charge for technical assistance, the use of a consultant may prove to be cost effective when long term benefits are considered.
ACA also conducts auditor training each year at its conferences in January and August, as well as providing accreditation training for agencies beginning the audit process for the first time. In some cases, ACA staff can supply training on-site. Additional information about agency training is available from ACA regional managers.
