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Feedback: Giving it, Receiving it
For one to be successful in any venture, you must be able to receive and send information in a positive and effective manner. One of the toughest skills to master, feedback provides a high level of anxiety to those who must receive it. Using proven techniques, this book supplies ways to successfully provide feedback to co-workers, supervisors or managers. Topics covered include understanding the power of feedback, developing essential skills, and handling difficult situations.
Ida M. Halasz
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American Correctional Association 206 N. Washington Street - Alexandria, VA 22314 Phone: (703) 224-0000 - Fax: (703) 224-0179
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